Industry Hourly Downtime Costs
Brokerage Operations $6,450,000
Energy $2,817,846
Credit Card Authorizations $2,600,000
Telecommunications $2,066,245
Manufacturing $1,610,654
Financial Institutions $1,495,134
Information Technology $1,344,461
Insurance $1,202,444
Retail $1,107,274
Pharmaceuticals $1,082,252
Banking $996,802
Food/Beverage Processing $804,192
Consumer Products $785,719
Chemicals $704,101
Transportation $668,586
Utilities $643,250
Healthcare $636,030
Metals/Natural Resources $580,588
Professional Services $532,510
Electronics $477,366
Construction and Engineering $389,601
Media $340,432
Hospitality and Travel $330,654
Pay-Per-View TV $150,000
Home Shopping TV $113,000
Catalog Sales $90,000
Airline Reservations $90,000
Tele-Ticket Sales $69,000
Package Shipping $28,000
ATM Fees $14,500
Average $944,395

Sources: IT Performance Engineering and Measurement Strategies: Quantifying Performance and Loss, Meta Group, Oct. 2000; Fibre Channel Industry Association.